Effective Date: January 1, 2026
Welcome to WatifAI (“Company”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, store, and protect your information when you use watifai.com and our services.
By accessing or using our platform, you agree to the terms outlined in this Privacy Policy.
We may collect the following information:
Name
Email address
Phone number
Company name
Billing information
Login activity
Device/browser information
IP address
Usage analytics
CRM and automation activity
Contact information uploaded by users
Message templates
Chatbot flows
Campaign-related data
Payments are processed securely through third-party payment gateways.
WatifAI does not store:
Card details
CVV numbers
UPI PINs
Banking passwords
We use collected information to:
Provide and improve services
Manage user accounts
Process subscriptions and payments
Deliver CRM and automation features
Provide customer support
Send service notifications and updates
Monitor platform security and prevent abuse
WatifAI integrates with third-party platforms including:
Meta WhatsApp Cloud API
OpenAI
Google Services
WooCommerce
Payment Gateways
VoIP Providers
Use of these services may also be subject to their respective privacy policies and terms.
WatifAI is not affiliated with or endorsed by WhatsApp or Meta Platforms Inc.
We do not sell personal data.
We may share limited information with:
Payment providers
Cloud hosting providers
API service providers
Legal authorities when required by law
Users are responsible for:
Obtaining proper consent before messaging contacts
Ensuring uploaded contact data is legally collected
Complying with applicable privacy and anti-spam laws
Users must not use the platform for:
Spam
Fraud
Phishing
Illegal marketing
Unauthorized communications
We implement commercially reasonable security measures to protect user information.
However:
No online system is completely secure
Users are responsible for securing their account credentials
WatifAI is not liable for unauthorized access beyond our reasonable control
We may retain user data for:
Service continuity
Legal compliance
Security and fraud prevention
Backup and recovery purposes
Accounts inactive for extended periods may be deleted without notice.
WatifAI may use:
Cookies
Tracking technologies
Analytics tools
to improve user experience, platform performance, and security.
Users may disable cookies through browser settings.
Our platform may contain links to third-party websites or services.
WatifAI is not responsible for the privacy practices or content of external websites.
Users are solely responsible for complying with:
WhatsApp Business Policies
Meta Platform Policies
Telecom regulations
Anti-spam laws
WatifAI is not responsible for:
Account bans
Messaging restrictions
Template rejections
Quality rating reductions imposed by Meta or WhatsApp
WatifAI services are not intended for individuals under the age of 18.
We do not knowingly collect information from minors.
WatifAI shall not be liable for:
Data loss
Service interruptions
Third-party failures
Unauthorized access caused by user negligence
Messaging restrictions imposed by external providers
We reserve the right to update or modify this Privacy Policy at any time without prior notice.
Continued use of the platform after updates constitutes acceptance of the revised policy.
WatifAI
42, Kodambakkam High Rd,
Nungambakkam, Chennai, Tamil Nadu 600034
📞 +91 9566527786
📧 support@watifai.com
🌐 watifai.com